Emotional intelligence is the smartest way of dealing with the situation. Emotional intelligence does not mean to have less emotions, but to have right emotion at right place. It means to have a right understanding of your emotions.
Self awareness makes you a person with higher emotional intelligence. Emotional intelligence is the reason behind how two people in the difficult situation react differently. Emotional intelligence develops from an understanding of your own emotions on the basis of your own mind rather than under the influence of your surroundings.
As far as, i understand emotional intelligence, If we are surrounded with people, as everyone is of different kind and carry their own vibrations and perspectives. On a physical level, you are surrounded with them still your mind and your behaviour are not influenced by them. This mean you have self awareness, you are doing the action that you want to do, not because it was said to you. This is self awareness and this practice of self awareness develops higher emotional intelligence.
Because...
1. Emotional intelligence makes you drama-free.
2. Emotional intelligence makes you capable of developing some interest outside your work.
3. Emotional intelligence gives you an understanding that you are never going to be perfect and you are fine with it.
4. Emotional intelligence is doing the thing which you actually think is right for you without any outer chaos.